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Desktop Software and Hardware Support

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Server and Network Management and Support

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24x7 Remote & On Demand Support Service

Affordable and Professional IT Services for your Business

Gateway CSI offers comprehensive support to solve business IT needs. Our solutions will help your employees work more efficiently and productively. We provide a wide array of services ranging from hardware and software related desktop support to LAN / WAN configurations for your business.

Desktop Management and Support

  • Spyware / Virus Scanning
  • General Helpdesk Support
  • Network Connectivity Issues
  • Windows Desktop Troubleshooting
  • Workstation moves

Server Management and Support

  • Server Management and Administration
  • Add/Remove Users
  • Monitor Server System Resources
  • Server Maintenance
  • Network Connectivity Issues
  • Monitor Internet/Intranet Performance

24 x 7 On Demand and Remote PC Technical Support

  • Virus & Spyware Protection/Removal
  • Networking Configuration and Troubleshooting
  • Microsoft Office Suite Assistance
  • Software Installation Assistance
  • Assistance with Operating System Upgrades
  • Correct Speed Issues (Non Network)
  • Email set-up and configuration
  • Configuration & Troubleshooting of Printers/Scanners/Faxing
  • Hardware supported: routers, network cards, video cards, sound cards, CD/DVD reader-writer, hard drives, flash memory systems, printers, scanners, gaming consoles and firewalls.

IP Telephony System assistance

  • Add, Remove or Change Users / profiles
  • Feature management